FAQs

1. How long does shipping take?

Most orders arrive within 2–3 business days after they’ve been shipped. You’ll receive a tracking link in your shipping confirmation email so you can follow your order’s journey in real time.

2. How can I track my order?

You’ll receive a shipping confirmation email with a tracking link as soon as your order ships. You can also visit our Track Your Order page anytime to check the latest delivery status.

3. What is your return policy?

We accept returns within 7 days of delivery for eligible items. Please visit our Return Policy page for full details on how to start a return.

4. Do you offer free shipping?

Yes! We offer free shipping on orders over $100. This promotion is always displayed at the top of our site, so you’ll know right away if your order qualifies.

5. Will I receive an order confirmation?

Yes. After placing your order, you’ll receive an order confirmation email with your order details, followed by a shipping confirmation email with tracking once your package is on its way.

6. Who do I contact for help with my order?

For any questions or assistance, you can reach us at theessentialkitch@gmail.com. Our support team will get back to you as quickly as possible.