Privacy Policy

Last Updated: April 10, 2025

At EssentialKitch, your privacy is our priority. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase from essentialkitch.com (the “Site”), or interact with us in any way related to our services.

By accessing or using our Site, you agree to this Privacy Policy. If you do not agree, please discontinue use of our services.

1. Information We Collect:

We collect various types of information depending on how you interact with our Site or services.

A. Information You Provide Directly:

You may provide personal information when you:

  • Make a purchase or place an order
  • Create an account or sign up for emails
  • Contact customer support
  • Participate in promotions, surveys, or reviews

This information may include:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (collected securely by our payment processors)
  • Account login credentials
  • Any content you submit (e.g., reviews, inquiries)

B. Information We Collect Automatically:

When you use our Site, we automatically gather certain data to improve your experience, such as:

  • IP address
  • Browser and device information
  • Access times and referring websites
  • Pages viewed and links clicked
  • Location data (based on your IP address)
  • Information collected via cookies and tracking tools

C. Information from Third Parties:

We may receive information from:

  • Service providers (e.g., payment processors, shipping partners, analytics platforms)
  • Advertising and marketing partners
  • Social media or third-party integrations

This data helps us personalize your experience and improve our services.

2. How We Use Your Information:

We use your information to:

  • Process and fulfill your orders
  • Manage your account and preferences
  • Provide customer support and order updates
  • Communicate promotions or important notices
  • Prevent fraud or misuse of our services
  • Improve our website, products, and offerings
  • Comply with legal obligations

If you’ve subscribed to our emails, we may send you marketing updates, promotions, or product recommendations. You can unsubscribe anytime using the link in our emails.

3. Sharing Your Information:

We respect your privacy and only share information as necessary to operate our business or comply with legal requirements.

We may share your information with:

  • Trusted service providers: such as payment processors, delivery companies, and website hosting partners
  • Marketing and analytics partners: to understand user behavior and provide relevant advertising (opt-out available)
  • Legal authorities: when required by law or to protect our rights
  • Affiliates or successors: in case of a business transfer or reorganization

We do not sell or rent your personal information.

4. Cookies and Tracking Technologies:

We use cookies and similar technologies to enhance your experience. Cookies help us:

  • Remember preferences
  • Analyze performance
  • Personalize content and ads
  • Improve functionality

Most browsers accept cookies by default, but you can manage preferences in your browser settings. Disabling cookies may affect some site features.

We also honor Global Privacy Control (GPC) signals. If your browser sends a GPC signal, we’ll treat it as a valid opt-out of targeted advertising for that device.

Learn more about Shopify’s cookie usage here.

5. Your Privacy Rights:

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request corrections to inaccurate or incomplete information
  • Request deletion of your personal data (within legal limits)
  • Opt out of marketing communications or targeted ads
  • Receive your data in a portable format
  • Request limits on how we process your data
  • Withdraw consent where applicable

To exercise any of these rights, please contact us via our Contact Page or email us at theessentialkitch@gmail.com.
We may request verification (e.g., order number or email confirmation) before processing your request.

We will never discriminate against you for exercising your rights.

6. Data Retention and Security:

We retain personal information only as long as necessary to:

  • Provide our services
  • Maintain your account
  • Fulfill orders and returns
  • Meet legal and tax obligations
  • Resolve disputes and enforce agreements

We use reasonable technical and administrative safeguards to protect your data, though no system is completely secure.
If you believe your account or information has been compromised, please contact us immediately.

7. Children’s Privacy:

Our services are intended for users aged 16 and older. We do not knowingly collect data from children under 16. If you believe a child has provided personal data, please contact us and we’ll promptly delete it.

8. International Users:

If you’re located outside the United States, your information may be processed in the U.S. or other countries where data protection laws may differ. We implement appropriate safeguards, such as Standard Contractual Clauses, when required.

9. Third-Party Links:

Our Site may contain links to other websites. We are not responsible for the privacy practices of those third parties. Please review their policies before providing any personal information.

10. Changes to This Policy:

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we do, we’ll revise the “Last Updated” date above. Significant changes will be clearly posted on this page.

11. Contact Us:

If you have questions about this Privacy Policy, your personal information, or wish to make a privacy request, please contact us at:
theessentialkitch@gmail.com or use our Contact Page.